622bat Privacy Policy

1 Data Controller

622bat operates the website at https://622bat.onl and acts as the data controller in respect of all personal data collected through this platform. As data controller, 622bat determines the purposes and means by which personal data is processed. For all data-related enquiries, you may contact us using the support email address provided at the bottom of this page.

2 How We Collect Your Data

622bat collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or entering a promotion.
• Automated technologies: Technical and usage data collected automatically when you visit the 622bat website, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors such as bKash, Nagad, and Rocket; and analytics data from our technology partners.

We collect only the minimum data necessary for the specific purpose at hand. We do not collect special categories of sensitive personal data (such as health information, political opinions, or biometric data) unless required for age verification in exceptional circumstances and only with your explicit consent.

3 Legal Basis for Processing

622bat processes your personal data on one or more of the following legal bases:

• Contract performance: Processing necessary to deliver the 622bat service to you, including account management, payment processing, and game delivery.
• Legal obligation: Processing required for compliance with applicable laws, including anti-money laundering (AML) regulations, Know Your Customer (KYC) obligations, and age verification requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing for which you have given your explicit, informed consent — such as receiving promotional communications or participating in optional analytics programmes. You may withdraw consent at any time.

4 How We Use Your Data

622bat uses the personal data it collects for the following purposes:

• Creating and managing your 622bat player account.
• Verifying your identity and age (21+) in compliance with KYC procedures.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks.
• Administering bonuses, promotions, and loyalty rewards including BPL season offers, Eid specials, and Pohela Boishakh promotions.
• Detecting and preventing fraud, money laundering, and other prohibited activities.
• Monitoring gameplay patterns to support responsible gaming obligations and identify players who may need assistance.
• Responding to customer support enquiries and resolving disputes.
• Improving platform performance, game offerings, and the overall user experience for Bangladesh players.
• Sending transactional communications (account alerts, deposit confirmations, withdrawal notifications) and, where you have opted in, promotional communications.
• Complying with applicable legal and regulatory obligations.

5 Cookies & Tracking Technologies

622bat uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit our website. We use the following categories of cookies:

• Strictly necessary cookies: Required for core platform functionality such as login session management, security tokens, and language preferences. These cannot be disabled without impairing the service.
• Analytics cookies: Used to understand how players navigate the 622bat website, which games are most popular, and where technical issues occur — enabling us to improve the platform continuously.
• Functional cookies: Enable personalisation features such as remembering your preferred payment method, display preferences, and game history.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content related to 622bat services. These are not used to track your activity across third-party websites.

You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect platform functionality. Continued use of the 622bat website constitutes acceptance of our use of strictly necessary cookies.

6 Sharing Your Data

622bat does not sell, rent, or trade your personal data. We may share your data with trusted third parties only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard — to process your deposits and withdrawals securely.
• KYC and identity verification providers: Third-party services engaged to verify identity documents and age in compliance with our legal obligations.
• Game technology providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified game studios — who may process limited technical data to deliver their games.
• Fraud prevention and security services: Specialist providers engaged to detect and prevent fraudulent activity on the platform.
• Legal and regulatory authorities: Where disclosure is required by law, court order, or regulatory directive.

All third parties with whom 622bat shares personal data are contractually obligated to maintain the confidentiality and security of that data and to use it only for the specified purpose for which it was shared.

7 Data Retention

622bat retains personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal obligations. In practice, this means:

• Active account data: Retained for the lifetime of your 622bat account and for a minimum of five (5) years following account closure, to comply with anti-money laundering record-keeping obligations.
• KYC verification documents: Retained for a minimum of five (5) years from the date of verification.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for three (3) years from the date of the most recent interaction.
• Marketing preferences and consent records: Retained for three (3) years from the date of consent or withdrawal.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes without identifying any individual player.

8 Your Data Rights

As a 622bat player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team using the email address at the bottom of this page. We will respond within a reasonable timeframe.

• Right of access: You may request a copy of all personal data 622bat holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: You may request that we restrict the processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of the data you have provided to 622bat.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. 622bat will cease processing for direct marketing purposes immediately upon receipt of an objection.

9 Data Security

622bat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all data transmissions between your device and our servers.
• Encrypted storage of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting data access to authorised personnel only.
• Regular penetration testing and security audits of our platform infrastructure.
• Multi-factor authentication requirements for internal administrative access.
• Continuous monitoring for suspicious access patterns and data breach indicators.

While 622bat takes all reasonable precautions, no internet-based service can guarantee absolute security. In the event of a data breach that affects your rights or freedoms, 622bat will notify affected players promptly and take all necessary steps to contain and remediate the breach.

10 Children's Privacy

622bat is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that a person under 21 has provided personal data to us — including through account registration — we will immediately close the account, forfeit any associated balance, and delete the personal data concerned. If you believe a minor has registered on the 622bat platform, please contact our support team immediately.

11 Links to Third-Party Services

The 622bat website does not include links to external third-party websites. However, game content delivered by certified providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may be served through embedded frames. 622bat is not responsible for the privacy practices of these technology providers, though all providers are contractually bound by data processing agreements with 622bat that limit the data they may collect and how they may use it.

12 Changes to This Privacy Policy

622bat reserves the right to update or amend this Privacy Policy at any time. Where changes are material, registered players will be notified via email or through a prominent notice displayed on the platform. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the 622bat platform following notification of any change constitutes your acceptance of the updated Privacy Policy.